Non-discrimination notice

Discrimination is against the law

Federal Home Health Agency complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. Federal Home Health Agency does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Accessibility and language assistance

Federal Home Health Agency provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us and participate in our services. These aids and services are provided in a timely manner when needed and may include:

• Qualified sign language interpreters
• Written information in other formats, such as large print, audio, or accessible electronic formats

Federal Home Health Agency provides free language assistance services in a timely manner when needed to provide meaningful access to people whose primary language is not English. These services may include:

• Qualified interpreters
• Information written in other languages

Request assistance

To request language assistance, reasonable modifications, or communication aids and services at no cost, please call Federal Home Health Agency at (818) 717-7181.

Report discrimination

If you believe Federal Home Health Agency has failed to provide these services or discriminated on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with:

You may file a grievance in person, by mail, or by email. For assistance filing a grievance, call the number above and ask to speak with the Section 1557 Coordinator.

File a complaint with the federal government

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

You can also contact the Office for Civil Rights by mail or phone at:

Complaint forms and filing information are available at: https://www.hhs.gov/civil-rights/filing-a-complaint/index.html